Privacy Policy

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Effective Date: 01/01/2026
Business Name: Pub2Pub Ebike Adventures
Website: pub2pub.ca

Pub2Pub Ebike Adventures (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our e-bike rental services.

We may collect the following types of information:

• Name 
• Email address 
• Phone number 
• Billing and payment details 
• Government-issued identification (required for rentals) 

• IP address 
• Browser type and device information 
• Pages visited and time spent on our website 

• GPS location data from rented e-bikes (used for safety, service, and asset protection) 

We use your information to:

• Process bookings and payments 
• Verify identity for rentals 
• Communicate regarding reservations, updates, and support 
• Monitor and ensure the safe use of rental equipment 
• Locate and manage e-bike assets through GPS tracking 
• Improve our website, services, and customer experience 
• Comply with legal and regulatory requirements 

We do not sell your personal information. We may share your information with:

• Payment processing providers to complete transactions 
• Service providers who support our business operations 
• Law enforcement or regulatory authorities where required by law or for safety concerns 

Our website may use cookies and similar technologies to:

• Enhance user experience 
• Analyze website traffic 
• Store user preferences 

You may disable cookies through your browser settings; however, some features of the website may not function properly.

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet is completely secure.

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy 
• Meet legal, tax, and regulatory requirements 

In accordance with applicable Canadian privacy laws, you have the right to:

• Request access to your personal information 
• Request correction of inaccurate or incomplete information 
• Withdraw consent to the use of your information, subject to legal or contractual restrictions 

To exercise these rights, contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Our services are not intended for individuals under the age of 16 without parental or guardian consent. We do not knowingly collect personal information from minors.

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Pub2Pub Ebike Adventures
PO Box 14
Lake Country STN
Lake Country, BC V4V 1Y5
Email: pub2pub3bikeadventures@gmail.com
Phone: 250-280-9711

• Identification Requirement: Government-issued ID is required for all rentals and may be recorded for verification and security purposes. 
• GPS Tracking: All e-bikes are equipped with GPS tracking systems used for rider safety, operational support, and theft prevention. 

1. Payment Processing: We accept most major forms of payment. Transactions may be processed through secure third-party providers.